Terms & Conditions

The use of the site www.benziger-la.com is governed by the terms and conditions that are described below. Their use indicates the full and unconditional acceptance of them. The purchase of any service from this site indicates acceptance of the terms and conditions detailed below. Benziger Thinking Styles Assessment S. A. (BTSA) reserves the right to make changes to the site and the Terms and Conditions at any time without notice.


Request of Data of the Credit or debit card: The data of the card is requested with the sole purpose of guaranteeing the security of the Client as of our company

In case BTSA makes a return of money to the Customer, it will be requested to send only by the E-mail, the complete number of the debit or credit card with which the purchase was made and possibly its date Of maturity, with the sole purpose of initiating the return process with the fina ncial entity that has processed the transaction. This entity requires us to be informed in writing of the complete data of the card to which the return must be applied.

2.Request for Personal Data Our company requests the specific data of name, surname, cedula, telephone number and email in case of cancellation or any change in the logistics of the event for which the purchase was made. In this way our staff in charge can contact the Client in an efficient way.

3. Return and refund rules

The amounts paid for home delivery and / or possible service charges will not be refunded. Since the transactions carried out on the Site are executed exclusively by credit or debit card, the refund will be made directly through the Authorization of your credit or debit card. The responsibility for reimbursement by BTSA will only be,  A) to reimburse the amount corresponding to the purchase of the product B) on the return of the money debited by the Credit and debit card processor entity because of the failed attempts Of purchases for which the respective code necessary to make the withdrawal of the purchased tickets has not been generated. C) carry out the reversal of transactions whose collections have been repeated for the same purchase and which have been debited to the Client. BTSA, in order to carry out the procedure for the return of the corresponding amount, may request exclusively by email to the Client the information regarding the transaction (s) for which the return was requested, such as status Bank account where the transaction claimed is reflected, complete number of credit or debit cards, expiration date, purchase code, other. The time of return of the money is the time used by the Ente credit card processor or debit card and the issuer of the credit or debit card through which the purchase was made. BTSA is not responsible for any delays or non-compliance on the part of the financial entities responsible for the return or reversal of the amount reclaimed. The Customer accepts and acknowledges that BTSA's liability is limited to managing the process with the credit card or debit card processor entity and notifying the Customer via email.

4. Terms of acceptance of an order

Confirmation of the purchase made by the customer does not mean our acceptance of the purchase. BTSA reserves the right at any time, after it has received confirmation of its purchase, accept or decline its purchase for any reason.

5. Terms of delivery of the order.

After your purchase, the estimated delivery time of the product is 24 to 48 hours in the case of purchases within the country, in case the purchase is abroad the estimated delivery time is 48 to 96 hours.

6. Conditions for the home delivery service.

The delivery of the product at home will have an additional cost, which you can quote by sending your address to the email info@benziger-la.com

7. Jurisdiction and Place

The laws of the Republic of Costa Rica regulate the use of orders placed on the Site. You agree that any legal action brought against www.benziger-la.com will be governed by the laws of the Republic of Costa Rica. You agree that the jurisdiction and the only place for any claim arising from the use of orders placed on the Site shall be the San José Tribunals in the Republic of Costa Rica.

8. Typographical Errors

In the event that a product has a price or incorrect information due to a typographical error or an error in the prices or product information received by the producers that contract us, the Site will have the right to reject or cancel any order placed with the price incorrect. BTSA will have the right at any time to refuse or cancel any order confirmed or already debited on your card. If your purchase has already been collected and then canceled, BTSA will credit your credit card account with the corresponding amount.

9. Copyright Notice

This site is the exclusive property of BTSA All materials and services appearing on this site, including text, design, logos, graphics, icons and images are the sole and exclusive property of Benziger Thinking Styles Assessment BTSA S.A. (BTSA), ALL RIGHTS RESERVED. No material on this site may be copied, reproduced, modified, republished, transmitted, or distributed in any form or by any means without written permission of BTSA, all rights not expressly granted in the content are reserved.  Any unauthorized use of the materials appearing on this site may violate the copyright, trademark and other applicable laws and could result in criminal or civil lawsuits.

10. Disclaimer and limitation of liability in respect of products sold

Except as expressly stated in the content, BTSA makes no representation or warranty, directly or indirectly, of any kind with respect to the products sold on the site BTSA. Except as expressed in the contents, BTSA expressly disclaims all warranties of any kind with respect to products sold on this site, including but not limited to business and fitness for a particular purpose. You agree that BTSA's sole and exclusive liability for any product sold on the BTSA site will be the price and delivery of the product purchased. At no time and for any circumstance outside the obligations of BTSA, you can sue or claim in court for special, indirect, consequential or punitive damages related to the product sold, the representatives of BTSA.

11. The denial and limitation of responsibility for the site of BTSA.

The site and materials in this content are "as is" BTSA makes no representations or warranties, expressed or implied, regarding its operations, content, information and materials. BTSA expressly disclaims all warranties, expressed or implied, of any kind with respect to the sites or their use, including but not limited to the business and fitness for a particular purpose. At no time and for any circumstance outside the obligations of BTSA, you may sue or claim in court for special, indirect, consequential or punitive damages related to the content of the site to the representatives of BTSA

12. Links

This site may contain links to other Internet sites owned and operated by third parties. You acknowledge that BTSA is not responsible for the operation or content of third party sites.

13. Service and support

BTSA strives to give you the best service and the best technical support. BTSA ensures that its support staff will try to assist customers via email in the issues related to BTSA products. All service and support requests should be made directly to BTSA.

14. Clause invalidation

If any provision of the Terms and Conditions becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired.

15. Exclusion and limitation of liability

At no time shall BTSA be liable to the customer or any third party for any special, indirect, consequential or punitive loss or damage by any of these terms and conditions, including but not limited to loss of profits, loss of Business or loss of use, of any claim by any third party.